Help with customer enquiries
Give your team a draft based on the information you approve, with missing details flagged before they reply.
AI implementation and management
We help you put AI to work in your business.
We learn how your business works, help you choose where AI makes sense, and get it set up. Then we show your team how to use it and provide the support to keep it working.
Start with the work your team does every day.
You don't need to change everything at once. We look for a useful first project, work through it with the people who know the job, and check whether it is worth expanding.
Less repetitive admin
Connect routine steps between your inbox, calendar and business software, so your team has fewer details to copy and chase.
Information people can find
Bring relevant documents and records together in an answer or report, with links back to the source.
Working with Threadworks
We handle the setup and help your team use it.
Depending on the project, that can include a company assistant, a connected workflow or a reporting tool. We agree on what it should do, test it against real work, and make sure the people using it know what to do when something needs attention.
You receive the working setup, clear instructions and training. We also agree on ongoing support, costs and who is responsible for keeping it up to date.
See our servicesAccess and security are part of the setup.
Before connecting tools, we document who has access, which information is used and what actions are allowed. The project handoff includes that record, the test results and a plan for support.
How we handle security